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Vendor Guide

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Sign up

The very first step to start as a vendor is signing up using the vendor registration form.

  • Where to find the registration form?

    You can find the registration page on https://www.sistersofstrength.in/my-account/ By clicking the start selling or myaccount menu button in the home page

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  • Registration and Login Form

    You can find the registration page on https://www.sistersofstrength.in/my-account/

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  • Vendor Registration guide

    After clicking My account or Start selling Menu in the home page, You can find the registration page then provide your details in the registration form fields as screen shot given below.

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    After registration you will get verification link to your registered email id

    Please Check your Email and complete Email Verification to Login.

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    After verified from your email you will redirect to vendor my account page as screen shot given below

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  • Seller Dashboard

    To visit your vendor dashboard click the seller dashboard Menu button in the home page. kinldy take a look at below Image

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  • Your Dashboard

    After clicking seller dashboard menu, you will redirect to your dashboard

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    You can find an overview of your store, page view, orders, earnings, reviews and products. There is also an announcement section. It displays all the latest notice or announcement from admin. Seller Dashboard gives you an overall summary of your store and activities. From this dashboard you can easily manage you stores and also get quick insights. Besides that it will provide suggestions on how to make your store more appealing to your customers.

Products

  • Create a product from Vendor dashboard

    Navigate to vendor dashboard. Click on Products from the left menu and then Add New Products button from the top right corner. It will open a new window where you will be able to create a new product very easily with providing the most important details only.

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    Basic Details

    The common information about a product are the title, price, description. Discount price is optional. You can even schedule discounts for a certain amount of time. You can enter a starting date and end date to apply automatic discounts to your product.

    Both the categories and tags have to be created by the admin. The vendor can only select them from the frontend dashboard. Because allowing the vendors to create categories and tags might result into duplicates.

    By default, category selection is singular. That is why there is a dropdown field to select a category. This should be the standard setting. Because according to Google Webmaster Guidelines and other SEO and UX best practices, it is recommended to have only one category assigned to a product. If you need to show your products based on multiple factors or for searching or sorting feature, you can use tags.

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    After You have provided all the required information, Click on the Create product button. It will create the product and redirect you to the product edit page, where you will be able to add more information about your product. If you want to create the product and add another one immediately, click on the Create & add new button.

    After you have been redirected to the product edit page, there is a option to select product type. You can select either Simple or Variable product.

    Selecting Product Type- Simple Product

    What is Simple Product?

    These types of products are simple and have no variants. They are single and standalone products, which does not require any other information to define different variants.

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    Selecting Product Type- Variable Product

    What is Variable Product?

    A variable product is a product that has different types of variants. For example, you might want to sell a dress which is available in 3 different colors and sizes. So this option will enable you to add those colors and sizes you need. You can add variations based on anything you like, perhaps material used or the stitching style.

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    Inventory and variants

    This section holds a bit complicated information. None of these fields are mandatory. If you do not need to add stock quantity and your is just a simple product, then you can totally skip this section.

    But if you are creating a downloadable product or selling a dress or t shirt, which has multiple sizes, then you should read this section carefully.

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    What is SKU?

    SKU stands for Stock Keeping Unit. It should be an unique set of characters which will not match to any other product.

    Enable Product Stock Management

    Let's say you have 10 pieces of the product and you don't want to receive after orders are placed for 10 units. If you enable stock management and enter 10 in the quantity field, then after 10 units are ordered, this product will show a message that all the quantities are sold and there is no stock.

    But, you might want to take some pre-orders before your next batch comes up. So you can Allow Back Order to let the customers place orders even if the product is out of stock.

    Other Options

    Visibility: The visibility option defines the privacy of the product. By default “Catalog and Search” is selected. But if you want the product to only appear on category listing page, search results or want to list as a hidden product, then you can select the option respectively.

    If you select any other option than Catalog and Search then the product will not appear on the site other than the store page.

    Purchase Note:If you want the customer to receive a custom message right after purchasing the product, you can paste that in the box.

    Reviews: If the vendor does not want to receive reviews for the product from the customers, She can turn it on or off.

Orders

Order Notification

Vendor will get mail notification in every order of her product. She would get a no-reply message from dokan system instantly after a order.

Order Listing

Order page displays the order detail in list. This page shows order number, order total amount, order status, customer details, order date and order action. you could view order farther details manage order status and delete order from order action.

You can filter the orders by Date. Besides that you can also export the order list.

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Order Status

Vendor could view and process order status from the order listing. She could complete the order from the action.

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Order Note

Vendor could add note to an order and set the note for customer of private. For customer note, the customer will get e-mail notification for every note added. And for the private note only seller will get the e-mail notification.

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Coupons

Coupons can be a good way to retain your loyal customers as well as gain new customers.

  • Add Coupons

    To create a new coupon for your store, navigate to Vendor Dashboard->Coupons. Then click on Add New Coupon.

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  • Creating Coupons

    Then fill in the fields in the form that you get after clicking on Add New Coupon.

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  • The fields included are:

    Coupon Title: Add the name you want to give your coupon.

    Description: In this field you can add what the coupon is about.

    Discount Type: This drop-down let's vendors select between percentage and fixed amount for your discount.

    Amount: Add the discount amount (percentage/fixed) here.

    Email Restrictions: Choose to limit the coupon to certain emails if you like. If you insert an email then only customers with that email would be able to use the coupon.

    Usage Limit: Add the number here if you want to restrict coupon usage to a certain amount.

    Expire Date: If you would like for the coupon to remain usable only up to a certain time, select the expiry date from here.

    Exclude Sale Items: Vendors can select this checkbox if they want to opt out sale items from the coupon offer.

    Minimum Amount: Select the minimum amount an order should be for a customer to apply for the coupon.

    Product: Vendors can select one, multiple, or all products they are selling at their respective stores.

    Exclude products: Vendors can also exclude the coupon from applying to a particular product or multiple products.

    Product categories: Include one or multiple product categories into the coupon.

    Exclude product categories: Select one or more product categories to exclude from the coupon offer.

    Show on store: Select this checkbox to display the coupon code on your store front.

  • Product (Fixed Amount) Discount

    Fixed Amount Discount coupon means when a customer uses the coupon he will get a fixed amount discount mentioned on the coupon. Whatever his total order amount is he will get the same amount discount.

    To use this option, select Product Discount from Discount Type drop-down.

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    This will also show when you view all your coupons from the Vendor Dashboard as Fixed Amount under Coupon Type.

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  • Product Percentage (%) Discount

    Product Percentage Discount mean when a customer use the coupon in his order then he will get a discount depends on his order total amount. He will get a discount of percentage that mentioned on the coupon of his total order.

    To use this option, select Product % Discount from Discount Type drop-down.

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    This will also show when you view all your coupons together from the Vendor Dashboard as Percent under Coupon Type.

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    Show Coupon on Store Front

    You can show the coupon on store front by checking the last option on add coupon page.

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Reports

  • Overview

    Sales Overview shows on the report page. On the top of the report, there are some options by which seller could view his sales report total over view, by day overview, top sale product reports and top earner product reports.

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  • Sales by Day

    Seller could view his one day order in this option. The report shows one day total selling total, average, total number of order, total purchased product number, coupon details and one day sales graph.

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  • Top Selling Products

    In the top seller option, seller could view his top selling products and its total sale number with selling ratio graph line.

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  • Top Earning Products

    Vendor could view her top selling products total selling amount in top earner option. The option could view manually by date.

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  • Reviews

    • Overview

      Vendor will see all review of customers on her products from Vendor Dashboard?Review page . She could see the rating that customer give on the product and manage the reviews status or edit them.

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    • Editing Reviews

      Vendor could edit review by quick edit option. She could edit Name, Email, URL and comments.

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    • Mark as Spam

      If Vendor don't want to show any review then She could mark those review as spam by check the review and select mark as spam from the select box.

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    • Trash Reviews

      If Vendor want to delete or make trash any review then she could mark those review as Trash by check the review and select mark as Trash from the select box.

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    • Un-approve Reviews

      If seller want to unapproved any review then he has to just click the unapproved button after hover that review.

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    Settings

    • What is a store?

      Store is the place where Vendor will showcase all her products in an interactive design. From the store a customer will get vendor's product, contact information, store location, and all other information in one view. vendor will see the page by navigating to vendor Dashboard → Visit Your Store .

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    • Store Settings

      Store banner will represent seller products concept by one big image. Seller could use a good visual interactive image to grab the attention of customer. Seller will set the image from Seller Dashboard → Setting page.

      For better contact between seller and customer store settings has contact information insert form combined of phone number, email address, physical location information and location map.

      You can also add support button from store settings and include support button text.

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    • Payment Settings

      Vendor can set his comfortable payment method for the store. For bank transfers, just add bank account name, account number, name of the bank, address and finally swift code. Now, save the settings by clicking Update Settings button.

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    • Social Profiles

      Social profiles help you to gain more trust. Consider adding your social profile links for better user interaction. You can link every social networking sites with your store from this page. Dokan has simple view and easy to link up format with store setting for the sellers.

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    • Store SEO

      Your store SEO can help you to increase your store traffic. You can set your SEO title, meta description, meta keywords, Facbook title, description, image, Twitter title, description and image.

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